Cookie Policy

1. Introduction

This Cookie Policy explains how Skill Nova ("we," "our," or "us") uses cookies and similar technologies when you visit our website or use our services. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences at any time using our cookie consent tool or through your browser settings.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them). They can also be classified as:

• First-party cookies: Set directly by our website
• Third-party cookies: Set by external services we use on our website

3. Why We Use Cookies

We use cookies for several important purposes:

• To provide essential website functionality and security
• To remember your preferences and settings
• To analyze how our website is used and improve performance
• To personalize your experience and show relevant content
• To measure the effectiveness of our marketing campaigns
• To enable social media integration and sharing features

4. Types of Cookies We Use

4.1 Necessary Cookies (Always Active)

These cookies are essential for our website to function properly and cannot be disabled. They enable core functionality such as:

• Security and authentication
• Shopping cart functionality
• Form submission and data processing
• Load balancing and system administration
• Cookie consent preferences

4.2 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

4.3 Marketing/Advertising Cookies (Optional)

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

4.4 Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and providing live chat support.

5. Similar Technologies

In addition to cookies, we may use other similar technologies:

5.1 Local Storage

HTML5 local storage allows us to store larger amounts of data locally on your device, improving website performance and user experience.

5.2 Web Beacons/Pixels

Small transparent images used to track user behavior and measure the effectiveness of email campaigns and website features.

5.3 Session Storage

Temporary storage that is cleared when you close your browser tab, used for maintaining state during your session.

6. Third-Party Cookies

Some cookies on our website are set by third-party services that we use:

6.1 Google Services

• Google Analytics: Website traffic analysis and user behavior insights
• Google Ads: Advertising measurement and remarketing
• Google Maps: Location services and mapping functionality

6.2 Social Media Platforms

• Facebook: Social sharing and advertising
• Twitter: Social sharing functionality
• LinkedIn: Professional networking and content sharing

6.3 Other Third Parties

• Customer Support Tools: Live chat and helpdesk functionality
• Email Marketing: Newsletter delivery and campaign tracking
• Payment Processors: Secure payment processing

7. Managing Your Cookie Preferences

7.1 Cookie Consent Tool

You can manage your cookie preferences using our cookie consent tool, which appears when you first visit our website. You can:

• Accept all cookies
• Accept only necessary cookies
• Customize your preferences by category
• Change your preferences at any time by clicking the cookie settings link in our footer

7.2 Browser Settings

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome:

1. Click the three dots menu → Settings
2. Click "Privacy and security" → "Cookies and other site data"
3. Choose your preferred cookie settings

Mozilla Firefox:

1. Click the menu button → Options
2. Select "Privacy & Security"
3. Under "Cookies and Site Data," choose your settings

Safari:

1. Go to Safari → Preferences
2. Click "Privacy"
3. Choose your cookie and tracking settings

Microsoft Edge:

1. Click the three dots menu → Settings
2. Click "Cookies and site permissions"
3. Manage your cookie settings

8. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

8.1 Necessary Cookies

Disabling necessary cookies may result in:

• Inability to submit contact forms
• Loss of shopping cart functionality
• Security vulnerabilities
• Repeated cookie consent prompts

8.2 Analytics Cookies

Disabling analytics cookies means:

• We cannot measure website performance
• We cannot identify areas for improvement
• Your usage data will not contribute to website optimization

8.3 Marketing Cookies

Disabling marketing cookies results in:

• Less relevant advertising
• Repeated advertisements
• Inability to measure campaign effectiveness

9. Cookie Retention Periods

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Short-term cookies: Usually last from a few minutes to a few days
• Long-term cookies: Can last up to 2 years, but can be deleted at any time

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through our website or email
• Request new consent where required by law
• Provide clear information about what has changed

11. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

12. Your Rights

Under UK and EU data protection law, you have rights regarding cookies and personal data:

• The right to be informed about cookies and data processing
• The right to access your personal data
• The right to rectify inaccurate data
• The right to erasure (deletion) of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided above.